Most importantly, the recorder will reset back to a display resolution of 1280x1024. Be sure to provide your Order Number, and the Full Name the order was placed under without this information we cannot provide a reset password. If you have forgotten your password, then please request a reset password by submitting a quick email using our online contact form. If you have configured custom usernames and passwords on your reorder, they will still remain intact. Please keep in mind the only settings that are not reset by this method are the user accounts. If you have a misconfigured NVR or DVR recorder and want to correct it, but don't know what setting is the culprit, you can use the "DEFAULT" feature to reset the digital video recorder back to factory settings.īelow is a step by step guide on how to reset or default your video recorder back to factory settings. Zeroing down the exact cause can be very time-consuming. Sometimes a single configuration can mess with your entire surveillance system's functionality.
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